If your accounting software is not currently supported then please contact us at support with details of the accounting software that you are using (name and version number) together with a sample VAT file generated by your software. We will then contact you to let you know whether we can support this format and when the software will be available.
Our documentation is available to download and view in pdf format:
Your software purchase entitles you to 12 months email support. Please check the documents above before you email us since we have tried to cover most of the common problems there. If you can't find the answer to your problem then email us at support. Please don't telephone with support enquiries since we are unable to help with these sorts of queries over the phone. Please include the following information